Audience: Live@edu; Office 365 for education Editor’s Note: Please be sure that the contact information for your institution is up to date to be alerted to key Live@edu to Office 365 upgrade information. Sign in to the Service Management Portal (SMP) and update the critical notification field with all updated contacts for your institution. You may already know about the Live@edu upgrade to Office 365 for education and the new features and enhancements available to your institution. Since this upgrade builds on existing Live@edu deployments, there’s no need to move mailboxes, calendars, or contacts, and no need to re-provision accounts. Even better, you don’t have to wait to upgrade during weekends or vacations; when the upgrade starts, users can count on continued access to email, SkyDrive and Messenger/Skype throughout the upgrade process. But did you know there are new resources to help you inform and educate your users? New resources include : Upgrade End User Kit : We’ve created this kit to help you inform your users about what to expect with the upgrade, and to promote Office 365 for education at your institution. Get templates for emails, posters, quick reference cards, website content, and more. You can tailor your messages to your audience and include your school’s branding. Two Account Video : You’ll also want to share this video with your users to explain the functionality of their accounts after the upgrade—the institution account (Office 365) and a personal account to access SkyDrive and Messenger/Skype. After the upgrade, both accounts will have the same password. A user can change the password for their school account without it changing the password for their personal account. If your institution was invited to upgrade to Office 365, get prepared and start the upgrade for more control: Download the upgrade planning worksheet to more easily estimate how much time you will need for key tasks required before, during, and after the upgrade. Review additional resources on the Upgrade Center and complete the before upgrade checklist . Sign into the Service Management Portal (SMP) and click Upgrade to start the process. For hands-on training to understand the upgrade process, including Active Directory Federation Services (ADFS) setup, you can schedule a demo . We look forward to upgrading you so you can extend your Live@edu investment and enable your students, faculty, and staff to communicate and collaborate easier with the latest Microsoft technology.